Refunds for cancellations will be made under the following circumstances:
Cancel 2 weeks in advance of starting date—100%
Cancel 1 week in advance of starting date—75%
Cancel up to the day before starting date—50%
Cancel day before starting date—25%
Cancel on starting date—no refund
Cancellation of continuing, daily (i.e. Monday through Friday) visits will be refunded back on the next weeks bill, at a rate of 50%.
I do realize sometimes things happen, and plans need to be changed. However, once I’ve blocked off time for your pet, chances are I’ve had to turn away other clients. I’ve tried to be fair when it comes to canceling.
No refunds for “early returns” on vacation sits.